We run a computerized system to issue repeat prescriptions which have already been agreed with your doctor .
Methods for ordering your prescriptions are:
- Visit our website on: collierswoodandlavenderfields.co.ukand request a prescription. To do that you will need your Online Access Logins which you can get from our Administration Team.
- By Post:
Post the counterfoil of the prescription document indicating the medication you require to the surgery, enclosing a stamped self-addressed envelope. If posting please remember to give at least one weeks notice for a first class stamp and longer if using second class.
Some of the local chemists also do a collection service for the surgery. Please ask your regular chemist for details.
- In Person:
Leave your computer counterfoil in the box provided at the Reception Desk ticking the items you require.
To avoid errors, telephone requests or Fax Requests cannot be accepted except for housebound patients. We like to see people who are on repeat prescriptions from time to time. We may put a reminder on your prescription counterfoil about this.
When will my Prescription be ready?
Prescriptions will be ready for collection in two working days if you will be picking the prescription up from the Surgery.
For those that request their prescription be sent to a local pharmacy then the time will be dependant on that pharmacy. Please contact the relevant pharmacy for an indication of the timescale.
There is no need to contact the surgery to see if your prescription is ready. If there is a problem or your prescription is delayed, a member of the reception team will contact you to let you know.
Where can I get my prescription?
There are several pharmacies in the local area . The pharmacies will pick up your written prescription from this surgery. If you wish to use this service please state which pharmacy you wish to use on your prescription request. Please note this may result in a delay in you getting your medication.
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.