Exciting News! Proposed New Surgery Building
Visit our New Self - Referral's Page by clicking on our services tab on your top left hand side!
Attention you can now book Appoinment's with a male or Female GP
Proposed New Surgery Building
Many of our Patient will be aware that for a number of years we have wanted to co-locate our two separate surgery sites into single premises that are more convenient and modern, Improving quality for our patients and working conditions for our staff.
We are happy to inform you that we have now found a suitable site for development at Merton Vision, 67 Clarendon Road, SW19 2DX and are progressing jointly on plans to make the move happen, with support from Merton Clinical Commissioning Group and working closely with Merton Vision, which will also be co-located at the new site.
A joint briefing session was held about ten days ago hosted by Harry Cowd, Chair of Merton Vision, Dr Ahmad and Dr Ayub from the surgery, representatives from Merton Clinical Commissioning Group and the developer, Octopus Health who are project managing the build process. The event was designed to inform local Councillors and our MP about plans and to share the good news story. The event went very well and was the launch of wider engagement with our patients and community over the coming months.
As part of the formal planning process for the new building you will be invited to consult on the plans and have your say, in the meantime if you would like to ask any questions, or have any comments to share, please contact us at:
Post: P/Manager. Colliers Wood Surgery, 58 High Street, London SW19 2BY
Colliers Wood & Lavender Fields Surgery is Now Open for Extended Hours
Colliers Wood Surgery:
From 18:30pm till 20:00pm
With Additional GP appointments available until 19:45pm and extra nurse appointments between 18:30pm till 20:00pm
From 18:30pm till 20:00pm
ADDITIONAL GP APPOINTMENTS AVAILABLE
Lavender Fields Surgery:
From 08:00am till 13:00pm
Additional GP appointments available
From 18:30pm till 20:00pm
With additional GP appointments available until 19:45pm and extra nurse appointments between 18:30pm and 19:30pm
HLP’s new youtube video is out which we wanted to share with you connected to last week’s #antibullyingweek.
Grace and Chloe’s twitter handles are: @ChloeinCurve and @GraceFVictory
We are pleased to announce that we have just signed a contract with a new cleaning company.
The official start date will be Tuesday 22nd December 2015 and they have been contracted to clean every day both surgeries. Once the decorating has been done, new soap dispensers will also be put on the walls.
Thank you for your understanding and co-operation.
Our appointment system is changing!
As of September 1st 2015, our appointment system has changed. Pre- Bookable Appointments are now offered up-to two weeks in advance where available, However patients are required to call at 8.00am or 15.00pm on the day to make an appointment for the Same Day if there are any appointments available.
Telephone Consultations are available on the same day as well, by calling at 8am or 3pm on the day you would like the Telephone Consultation, These can also be booked in Advance Where available.
Doctor appointments and Telephone Consultations are, also, available online for patients to book in advance (please, see the Patient Online Section for more information on this).
Named Accountable GP
As of 1st of April 2015 all patients registered with our surgeries have been allocated a NAMED ACCOUNTABLE GP who is responsible for the patient's overall care.
If you would like to know the name of your accountable GP, please either send us an e-mail requesting the information or contact the surgery and speak to any member of staff.
Please, note that your appointment might still be with a doctor who is not your named GP, however you can always request to be seen by your allocated GP and we will do our best to offer you the next available appointment with them.
DID YOU KNOW....
Our Surgeries now have a generic e-mail address where you can request or send information and prescription requests! However, we cannot book appointments or accept registration forms via e-mail. Our e-mail address is: MERCCG.email@example.com
Out of Area Registrations
You are able to be registered at our practice if you live or have moved outside of our practice area. However it is important that you are aware that we will no longer be able to visit you if you are unable to attend the practice.
This may make it more difficult for you to access medical help when you are not well. It is not the responsibility of the practice to arrange for another doctor to visit you in these circumstances. If you live outside our area you will also be asked to sign a disclaimer regarding home visits limitations.
Patient Participation Group (PPG)
If you have not signed up for our Monthly Patient Participation Group yet, please, ask at the reception for a sign-up form.
Everyone is Welcome to join us!
Our PPG Meetings will be taking place on the first Thursday of every month. Please, let us know in advance if you wish to attend.
In order for the Doctors to issue the correct medications and the correct dosages most of the times a patient is required to have a medication review. This is, normally, every six months but it mainly depends on the medication you are taking. Please, make sure you book your reviews before the due date and if you are not sure if you need one or do not remember the date, our reception can tell you when your next one is due.
Please, also, note that prescription requests take approximately 48 hours to be processed so we kindly ask you that you make sure that you request them a few days before you completely run out of medication. We apologize for any inconvenience and Thank you for your understanding!
Subscribe to our Newsletter
If you enjoyed our first Newsletter then we have Great News for you! Our Newsletter is now available for you online as well. All you need to do is go on: https://www.mysurgerywebsite.co.uk/secure/subscribe.aspx?p=H85649
and subscribe so we can send it to you electronically every month.